Delete your RetailerPOS account

You can request deletion of your RetailerPOS account and associated personal data by contacting Upview Technologies support. You do not need to sign in to make a request.

Request account deletion

  1. Email support@upview.tech with the subject “RetailerPOS account deletion request”.
  2. Include your Business ID, username, and an email address or phone number associated with your account. Do not send your password.
  3. Our support team will verify your identity and confirm the scope of your request before processing it. For a business-managed staff account, we may also need verification from the business administrator.

What happens to your data

After verification, we delete your account login credentials and associated profile and contact data, except information we must retain for legal, accounting, security, or audit obligations. Account deletion removes your access to RetailerPOS.

Business records such as invoices, payments, tax records, stock transactions, and audit history may need to be retained. Deleting a staff account does not delete the business or other users’ accounts and records.

Retention and confirmation

Any required records are retained only for the period applicable to the relevant legal, accounting, security, or audit obligation. These periods depend on the record and the business’s jurisdiction. Support will explain which records must be kept, the reason and applicable retention period, and confirm when your request has been completed.

You can also use this support address to request deletion of specific personal data without deleting your account. The same verification and retention requirements apply.

For more information, read our Privacy Policy.