Privacy Policy
Retailer POS ("we", "us", or "our") operates the retailerpos.com website and provides cloud-based Point-of-Sale services. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our Service. By using Retailer POS, you agree to the practices described here.
We collect information that helps us operate and improve the Service, including details you provide when creating your account such as your name, email, phone number, and business information. As you use the system, we also collect store and business data, including product details, inventory levels, sales transactions, supplier information, staff activity, customer profiles, and configuration settings. In addition, we collect customer information that you enter into the POS—such as customer names, contact details, purchase history, loyalty points, and delivery addresses—where you are responsible for obtaining any necessary permissions from your customers. We also gather technical and usage information automatically, including IP addresses, device and browser details, pages accessed, actions performed, performance data, logs, and analytics.
We use this information to operate and maintain our Service, process and sync data across devices and branches, personalize and improve your experience, develop new features, troubleshoot issues, provide customer support, communicate important updates, and ensure the security and integrity of the platform. We may also use aggregated and anonymized data for analytics and performance insights. We do not sell your personal or business data.
Your information is stored securely using trusted cloud infrastructure and industry-standard protection measures such as encrypted communication, role-based access controls, secure authentication, system monitoring, and regular security reviews. Although no online system is completely secure, we take every reasonable step to safeguard your data. We retain your information for as long as your account is active or as required for operational, legal, or accounting purposes, and you may request access, correction, export, or deletion of your data at any time.
We may share your information with trusted service providers who support our operations, such as cloud hosting services, payment processors, SMS/email partners, and analytics tools. These partners are required to protect your data and use it only as instructed by us. We may also disclose information if required by law, to respond to legal processes, or to protect our rights and the security of our platform. In the event of a business merger, acquisition, or restructuring, your information may be transferred as part of that process with appropriate protections in place.
If your data is stored or processed outside your country, we take steps to ensure it is protected according to applicable laws, including GDPR where relevant. As a business customer of Retailer POS, you are responsible for complying with local privacy regulations regarding the customer and staff data you enter into the system. We act as the data processor, handling that information on your behalf.
We use cookies and similar technologies to keep your sessions active, understand how the platform is used, enhance performance, and provide a better overall experience. You may adjust your browser settings to manage cookie preferences.
Retailer POS is not intended for use by individuals under the age of 16, and we do not knowingly collect data from children. If we discover such information, we will remove it promptly. We may update this Privacy Policy from time to time, and any significant changes will be communicated to you through email or system notifications.
If you have any questions or requests regarding this Privacy Policy, you can contact us at privacy@retailerpos.com for privacy-related matters or support@upview.tech for general assistance. You may also reach us by phone at +94 77 124 5617.